Overtop Media Digital Marketing is honored to be selected as one of the Best Advertising Agencies in Charlotte.
Expertise.com finds and reviews the top service professionals in over 200 industries across the U.S. Each month, they research more than 60,000 businesses to help customers find the best-qualified professional for their needs. Their research process is always evolving to keep up with industry changes, so we’re confident that when we say a provider is one of the best, it is.
Expertise.com scored 123 Advertising Agencies in Charlotte, NC and Picked Overtop Media Digital Marketing
Expertise.com has a goal is to connect people with the best local experts. They scored Charlotte Advertising Agencies on more than 25 variables across five categories and analyzed the results to give you a hand-picked list of the best.
Selection Criteria:
1. Availability
Consistently approachable and responsive, so customers never feel ignored.
2. Qualifications
Building customer confidence with licensing, accreditations, and awards.
3. Reputation
A history of delighted customers and outstanding service.
4. Experience
Masters of their craft, based on years of practical experience and education.
5. Professionalism
Providing service with honesty, reliability, and respect.
Selection Process
Finding Potential Picks
First, they identify all the potential providers in a community. They use public databases and customer referrals to collect an exhaustive list of local businesses, checking their availability and service areas.
Look for Accreditations, Awards, and Licenses
Next, they validate each business’ qualifications. They know which professions require a license or certification to operate in your area, and find providers who have gone above and beyond to educate themselves in their area of expertise.
Analyze Review Data
Expertise scour public records and information to determine each provider’s reputation. Every provider is analyzed based on the number of professional databases reviewing them, their average review score, and the volatility of their ratings.
Assess Service Capabilities
After the screening processes, they select finalists based on a provider’s primary area of expertise, the variety of services they offer, and their years of experience.
Mystery Shopping
Finally, Expertise.com mystery shoppers call each company, identifying themselves as potential customers, to gauge knowledgeability, friendliness, and professionalism.
Our Grade for Reputation: A+
Expertise research the internet for reviews from well-known resources. Each provider is evaluated based on the quality and quantity of their reviews, their presence on multiple review sites, and their average minimum rating.
Our Grade for Professionalism: A+
Expertise.com hires mystery shoppers to call providers anonymously and evaluate them. Providers who respond quickly, answer questions thoroughly and communicate politely score higher.
Thank you
Our team has worked long and hard to get here and all of us are honored to be selected by Expertise.com. Thank you to all our clients since this couldn’t have been possible without out you.
